Global Mapping Systems provides free technical support for all registered GPSy users. Please select the appropriate support e-mail address below. Please double-check your reply e-mail address setting in your browser/e-mail program before sending us a message as malformed e-mail addresses are the primary reason we are unable to reply to users. Unfortunately, we are only able to provide technical support in English.

 


[FAQ] Frequently Asked Questions and technical support information. Please read this carefully before e-mailing us as many questions are answered here. More info.
Information is provided on such topics as:
  • I'm not receiving any data from my GPS unit.
  • I can't open the PDF file, it asks me for a password
  • I'm missing pages from my user's manual
  • Which GPS units do you recommend?
  • and much much more...
[Scripts] Thanks to some dedicated users we can offer you two AppleScripts which add some great features to GPSy and GPSy PRO. Althought GPSy offers minimal scriptability, these are an example of how powerful AppleScript can be. So check here for driving routes from MapsOnUs.com and a Blank Map script. We welcome other scripts if you would like to contribute. More info.
[Tutorials] We're please to announce a new series of tutorials, based on the most common requests by our customers. These will cover areas missed by our FAQs and PDF manuals. More info.
[Site Search] Search our site by keyword.
Advanced Keyword Search.
[GPSy-List] GPSy-List is a low-volume announcement list for GPSy related issues. We recommend that all registered users subscribe (subscription is not automatic with registration). More info.

E-mail Support Options

For questions about your order, lost license keys, or shipping information.
For questions and comments about GPSy as well as feature requests:
Technical support is provided for free to registered users via e-mail:
We attempt to reply to all support e-mail within 2 business days of receipt. If you do not receive a reply within that time-frame, please try e-mailing again and verify that you have a correct e-mail reply address. We have noticed that AOL in particular has a tendency to refuse or "bounce" a lot of e-mail, so try from another account if you do not hear back from us within a reasonable amount of time.
Please send e-mail questions or comments to us via our e-mail options.

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Copyright (C) 1997-2007 by Karen Nakamura. All rights reserved. GPSy® and GPSy.COM® are registered trademarks and GPSy ProTM and GPSyLinkTM are trademarks of Karen Nakamura. All other trademarks are the property of their respective owners. Mention of a third-party's product does not represent endorsement of or by that product.

This page was created on August 25th, 1997 and last updated on August 29 2002. This page has had [N/A] hits.